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Australia's Leading AI Receptionist for General Practice
Save money and boost revenue with our AI receptionist. Never miss a call and book patients in automatically. It's time to take your practice into the digital era.
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Never Lose A Patient with a 24/7 AI Receptionist
Your AI Receptionist helps your practice answer more calls, reduce reception workload and improve the patient experience — 24/7.
Our AI receptionists speak in lifelike male or female voices and auto-detect a caller’s language in real time — delivering seamless conversations across 99+ languages.
Boost Practice Revenue
Capture more booking opportunities by answering calls your team may otherwise miss. By helping patients book appointments 24/7
24/7 Call Answering
Ensure patient calls are answered even when your reception team is busy, after hours or unavailable.
Integrated with Your PMS
Help patients book, reschedule or cancel appointments over the phone, without requiring staff intervention.
Reduce Reception Workload
Automate repetitive calls and routine enquiries so your reception team can spend more time supporting patients in the practice.
Free Trial
Experience the AI Receptionist in your practice with a 2-week free trial. See how it handles patient calls, reduces reception workload and captures more booking opportunities before you commit.
Sounds Like a Human
Automate repetitive calls and routine enquiries so your reception team can spend more time supporting patients in the practice.
Integrated with Marketing
Get a clear indication of your marketing return on investment by integrating your AI receptionist with your marketing campaigns.
Leading Data Security
Patient data secured to industry leading standards to give you piece of mind, data hosted in Australia.
Ongoing Support & Customised
Your AI Receptionist is configured around your services, practitioners, processes and preferred workflows.
Trusted by Australian Practice Owners
Hear from some of our happy customers.
Excellent
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Based on 25 reviews
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“Great service and has helped me over the years to build my business and patient numbers in my dental practice. They are always easy to work with and have fantastic ideas highly recommend Adam and the team at Practice Boost.''
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“Brilliant service and customer care. Adam is willing to go the extra mile to make sure everything is working as it should and our Medical Practices are the better for it! Would strongly recommend them to everyone.”
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“A++++++. I highly recommend Practice Boost and thank them for the marketing they have suggested and done for Tamworth General Practice. The practice awareness has increased highly due to the ongoing work with Practice Boost."
“The team at Practice Boost has been amazing!! They have helped with our websites for 2 businesses and are always so helpful, professional and time efficient with our requests. Can't recommend them enough.
“Adam has delivered an excellent service . He designed our new website and also did SEO. He is readily available and the whole process was very easy. We are seeing an increased number of patients as a result of this. I highly recommend Adam to anyone.”
“Great service and very knowledgeable in medical niche ! have been using Adam's service for few years and very happy. Highly recommend it”
“I came across Practice Boost on the Practice Managers Face Book feed. Adam has taken care of all our needs by revamping a very outdated website. He has offered constructive feedback on what looks great but also allowing me to voice my own ideas for our website. What seemed like a very daunting idea of rebuilding our brand has been a quick and easy process. All at a very reasonable price. I would highly recommend Practice Boost”
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“Great service, really helped my new practice grow quickly!
“Adam is excellent and friendly. Always available for support and help any time. Definitely best service i have ever had before."
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An Easy Process + 2 Week Free Trial
Our streamlined process is designed to deliver outstanding results while being super easy and straight-forward. Here's how we do it:
Discovery & Strategy
We start by understanding your practice, including your services, practitioners, opening hours, booking processes and common patient enquiries.We then configure your AI Receptionist around your practice so it knows how to respond to patients and handle calls appropriately.
Integration
We customise your AI Receptionist’s voice, responses, call flows and booking processes to create a natural patient experience.Where applicable, we integrate it with your existing systems so it can help patients book, reschedule and manage appointments.
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Launch, Test & Optimise
Once everything is configured, we test your AI Receptionist across different patient scenarios before going live.You can then experience it with a 2-week free trial. We monitor performance and continually optimise the system to help reduce reception workload, capture more bookings and increase practice revenue.
Our Pricing
Our flexible plans are designed to meet the unique needs of your business, ensuring you get the most out of your investment.
Small Practice (2-5 clinicians)
For growing practices needing smarter workflows, fewer missed calls and better billing accuracy
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Medium (6-10 clinicians)
For medium sized practices that want to reduce admin, boost revenue and decrease costs.
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Enterprise (11+ clinicians)
For large established practices and groups looking to achieve significant revenue and cost reductions.
Custom Plans
Need something more tailored? Contact us for a customized plan that fits your specific requirements and budget.
View Some of Our Case Studies
Here are some of our standout case studies that showcase our expertise and commitment to excellence.
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Trusted By Practices Around Australia
Get in touch and boost your practice growth!
We’re excited to hear from you! Reach out to us and we will get back to you as soon as possible.
Frequently Asked Questions
We’ve compiled a list of the most frequently asked questions to help you get the information you need and doubts cleared.
What is an AI receptionist?
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Results typically start appearing within 3 to 6 months, depending on the competitiveness of your market and the strategies used. SEO and organic campaigns take time, while paid advertising like Google Ads can show results faster.
How can an AI receptionist help a GP practice?
An AI receptionist can help reduce reception workload by handling common patient enquiries, appointment requests, cancellations, opening hours, practice information and other routine calls. This allows your reception team to spend more time supporting patients in the clinic and managing more complex enquiries.
Can the AI receptionist book patient appointments?
Yes. Depending on your practice management and booking systems, the AI receptionist can be configured to assist patients with booking, rescheduling and cancelling appointments while following your practice's appointment rules.
Can it integrate with our practice management system?
Integration options depend on the systems your practice uses. We integrate currently with Best Practice.
Can the AI receptionist answer multiple calls at once?
Yes. One of the key advantages of an AI receptionist is its ability to handle multiple incoming calls simultaneously, helping reduce hold times and missed calls during busy periods.
Can patients still speak to a real receptionist?
Yes. AI reception is designed to support your reception team, not prevent patients from speaking with them. Calls that require human assistance can be transferred or escalated according to rules established by your practice.
What happens if the AI cannot answer a patient's question?
The AI can be configured with escalation pathways for enquiries it cannot appropriately handle. Depending on your setup, this may include transferring the call, taking a message or directing the patient to contact the practice team.
Will an AI receptionist replace our reception staff?
For most GP practices, the goal is not to completely replace reception. Instead, AI can handle a significant portion of repetitive phone enquiries so staff can focus on patients who require human assistance, in-practice administration and more complex tasks.
Can the AI receptionist handle different accents and ways of speaking?
Modern voice AI can understand a wide range of accents and conversational styles, but performance can vary. We recommend testing the system against realistic patient calls before implementation and establishing clear escalation options when the AI has difficulty understanding a caller.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.